Illicall, a division of the Campus Information Technologies and Educational Services (CITES) office, offers long-distance service to registered University of Illinois students living in University owned residence halls. Illicall services are for students only!
Your room telephone is a part of the University’s telephone system and can be used for on-campus, local, or long-distance calls. There is no charge for on-campus or local calls. A University Illicall number is needed to bill long-distance calls (a telephone calling card may be substituted if desired). Illicall offers low rates, no surcharges, and discounted prices on telephone features.
Please order your Illicall number using our web order link, Illicall Long-Distance.
CALLING CARDS and 10-10-XXX
Please remember that the 332-XXXX telephone numbers belong to the University and are permanently assigned to specific rooms. Therefore, these telephone numbers do not support 10-10-XXX calling and may not be used as the billing telephone number for calling cards.
CORDLESS PHONES
Because billing problems can occur, Illicall does not recommend the use of cordless telephones in the residence halls.
900 numbers are blocked on all Illicall numbers. Making a specific request, in person at the Illicall Office, may unblock them.
Dialing patterns for placing calls through Illicall and instructions for using the standard telephone features are in the How To Use Your Residence Hall Room Telephone quick-reference guide published by Illicall.
Complete Illicall policies as well as all dialing patterns and instructions for using telephone features are also available on-line, Illicall Home.
Illicall rates compare favorably with other calling cards and residential services. If you do a comparison, please don’t forget to factor in surcharges, monthly fees, minimum charges, or other fees that are not always made obvious. Also, please remember that long-distance cannot be charged directly to a residence hall telephone (an Illicall number or some other card is required). A major advantage of our residence hall telephone service is that basic service is operational when you move in - no deposits required and no long wait for service to be activated. Another advantage for roommates is that each roommate is billed for his or her own calls - no trying to split up one bill! Please refer to Rates.
Students living in a University owned hall might subscribe to one or more optional features offered by Illicall:
- Voice Mail - per room or for each roommate
- Caller ID - number only
To order features visit the, Illicall Order Page. There is a $5.00 programming charge per feature.
Call Waiting, Call Transfer, Consultation, Three-Way Conference, Call Hold, and Last Number Redial are all standard features on the University telephones.
The number is 333-1000 (3-1000 from a University phone). The University Operators are available Monday - Friday, 7:30am to 11:00pm during the school year and 8:00am – 5:30pm during the summer and school breaks. The Operators are here in the evening for you, the student.
The Operators can give you University telephone numbers (registered U of I students and departments/offices) at no charge. They can also give advice if you have trouble using your Illicall number or one of the features, Call Waiting, Voice Mail, etc.
University telephone numbers are also available on-line, University of Illinois. Choose the Find People link.
TELEPHONE BOOKS One copy per residence hall room of the Champaign-Urbana telephone book (Ameritech) and the Student-Staff Directory are distributed when they are published in November. Additional copies of the Student-Staff Directory may be purchased from the bookstore.
Prints made from CITES computer sites, Engineering Work Stations, or ACES are billed by Illicall. Therefore, you may get an Illicall bill even if you do not use Illicall for long distance or for telephone features.
Options:
- Terminal Server - Authorize additional dial-up hours.
Students are allotted 20 hours of free dial-up time into the University terminal server. Students who dial in and anticipate needing more than 20 hours per week may wish to authorize billing for additional hours. There is a fee.- UIUCnet Premier - Another option for those who dial in. Premier Service subscribers can expect fewer busy signals as the user to modem ratio is 5:1 while the general pools are 25:1. There is a programming fee and a monthly service fee.
Order Illicall long-distance service or any optional feature on-line, Illicall Order Page. You can also report changes such as moving to a different room or canceling a feature.
The service is available 24-hours-a-day, seven-days-a-week. We’ll email an Illicall number back to your uiuc.edu email account or activate a feature during the next business day. It can take a bit longer during exceptionally busy times such as the beginning of Fall semester.
To use the Illicall on-line forms you will need your net ID and pass-code and will be authenticated in a similar manner as when you use the Banner system. Go to http://illicall.uiuc.edu and then the link, "Order, Change or Cancel Services" for the on-line forms.
KEEP ILLICALL NUMBERS CONFIDENTIAL! Don't tack your Illicall number up on your bulletin board. Do keep your door locked when not in your room. Don't share your Illicall number with others.
Students are financially responsible for any and all long-distance calls plus other telephone charges on their assigned University Telephones and/or authorization codes (Illicall Numbers).
Report lost or stolen numbers to Illicall as soon as possible. Call the Illicall Office at 333-9753 to report a lost number and we'll cancel it. There is no charge to cancel a number. You can get a new number at the Illicall Office or order on-line, Illicall Order Page .
Illicall Home
This page is brought to you by: illicall@uiuc.edu